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Details of Further Strengthening Control over the sale of Personal Protective Equipment (PPE) and Infection Prevention Products on Alibaba.com

 Update Date:      2021.11.17                        Effective Date: 2021.11.24

 

 

1. Seller Mechanism

An invited seller mechanism for Personal Protective Equipment and Infection Prevention Products is adopted on Alibaba.com during global pandemic as an approach to further regulate the Personal Protective Equipment and Infection Prevention Products market. Only merchant sellers with verified qualification are allowed to post and sell Personal Protective Equipment and Infection Prevention Products on Alibaba.com. Note that some of international-scope Personal Protective Equipment and Infection Prevention Products are prohibited of sales.

 

2. Invited Seller Notification

We'll separately notify merchant sellers who meet the requirements of Alibaba.com through email and MA messages, please check your email inbox and MA message notifications. For those that not receiving invitations and having the intention to sell Personal Protective Equipment and Infection Prevention Products, please contact Alibaba.com's account manager and apply for the qualification.

 

3. Scope of Personal Protective Equipment

a) Medical-Use PPE (including but not limited to the following)

Medical Masks, Medical Protective Gowns, Medical Goggles, Medical Surgical Caps, Medical Gloves, Medical Shoe Covers, Patient Monitors, Infrared Thermometers, Ventilators, Medical Disinfection Towels, Medical Disinfectant, Pulse Oximeter and etc.

 

b) Non-Medical-Use PPE (including but not limited to the following)

Masks, Protective Gowns, Infrared Thermometers, Goggles, Disposable Caps, Disposable Gloves, Disposable Shoe Covers, Disinfectants Products, Disinfectant Towels, Face Shields and etc.

 

c) International-Scope PPE (including but not limited to the following)

Disinfection Cards, Cadaver Transport Packages, Proof of Vaccine Certificates, Virus Testing Kits, and any text that implies relation to the infection prevention or its treatment

 

The platform has prohibited the sales of: Disinfection Cards, Proof of Vaccine Certificates, Covid-19 related Testing Kits, any products that implies relation to the COVID-19 topic

The platform has stopped the sales of below products to the US: Cadaver Transport Packages, Virus Test Kits and/or implied meanings relations to the virus or its treatment

The platform has stopped the sales of COVID-19 related Personal Protective Equipment, Test Instruments and Disinfectant products to Canada

 

Note: in addition to complying with the laws and regulations of China and under the supervision of Chinses regulators, Alibaba.com also needs to comply with the laws and regulations of other countries and regulatory policies. Therefore, the International-Scope Personal Protective Equipment will be updated from time to time according to the laws, regulations or regulatory requirements of various countries. The platform will immediately take measures including but not limited to: country-specific disposal and removal of products reported by regulatory feedback from various countries.

 

4. Requirements for Personal Protective Equipment Posting

a) The above mentioned products are required to be displayed under correct categories only by Alibaba.com certified sellers.

b) Since April 23, 2020, non-invited merchant sellers will not be allowed to post more Personal Protective Equipment and Infection Prevention Products. Non-invited merchant sellers should take the initiative to remove online products from sale. Alibaba.com will periodically regulate Personal Protective Equipment and Infection Prevention Products according to our rules. Alibaba.com would impose more penalties on sellers who act against the rules, including but not limited to deleting products, deducting points, etc.

c) Some of Personal Protective Equipment and Infection Prevention Products are prohibited of sales on Alibaba.com

 

5. Personal Protective Equipment are required to be posted under appointed categories:

a) Medical-Use Personal Protective Equipment should be displayed under the following categories:

    Medical Masks, Medical Protective Gowns, Medical Goggles, Medical Face Shield:Health & Medical << Medical Consumables << Medical Mask, Medical Protective Clothing & Medical Goggles

    Medical Caps, Medical Shoe CoversHealth & Medical << Medical Consumables << General Medical Supplies << Medical Cap & Shoe Cover

    Medical GlovesHealth & Medical << Medical Consumables << General Medical Supplies << Medical Gloves

    Patient MonitorsHealth & Medical << Professional Medical Devices <

    Infrared Thermometers:Health & Medical << Household Medical Devices << Thermometer

    VentilatorsHealth & Medical << Professional Medical Devices <

    Pulse Oximeter: Health & Medical << Household Medical Devices << Pulse Oximeter

    Medical Disinfection Towels, Medical Disinfectants Products

    Health & Medical << Medical Consumables << Medical Disinfection Products << Alcohol Pad & Swab

    Health & Medical << Medical Consumables << Medical Disinfection Products << Iodine Pad & Swab 

 

b) Non-Medical-Use Personal Protective Equipment should be displayed under the following categories:

    Masks: Security & Protection << Personal Protective Equipment << Respirators & Masks

    Protective gowns:Security & Protection << Personal Protective Equipment << Safety Clothing

    Goggles:Security & Protection << Personal Protective Equipment << Eye Protection

    Disposable gloves:Security & Protection << Personal Protective Equipment << Safety Gloves

    Face shields:Security & Protection << Personal Protective Equipment << Face Shield

    Disposable caps, Disposable shoe covers:Security & Protection << Personal Protective Equipment << Other Safety Products

    Infrared thermometers:Tools & Hardware << Test Instruments << Temperature Instruments

    Disinfecting Solution and LiquidHome & Garden << Household Cleaning Tools & Accessories << Household Chemicals << Other Household Chemicals

    Hand WashHealth & Medical << Medical Consumables << Personal Hygiene Products << Hand Wash

    Hand Sanitizer: Health & Medical << Medical Consumables << Personal Hygiene Products << Hand Sanitizer

    Disinfectant towelsHealth & Medical << Medical Consumables << Antibacterial Wet Wipes

 

c) For violations such as maliciously evading rules, intentionally misplacing products under wrong categories, deliberately confusing product information, Alibaba.com will impose penalties including removing products from sale or deleting the products, deducting points, restricting the use of website functions, and closing accounts, etc.

 

d) If Alibaba.com announces new category adjustment, please refer to the latest news. Merchant sellers can check the latest rules in the rules Center: https://rule.alibaba.com/rule/detail/11002874.htm?spm=a271m.8038972.0.0.2bb16d82yWWBxM

 

6. How should I deal with orders in transit?

a) Merchant sellers with verified qualification please proceed with placed order and provide after-sales solutions.

b) For merchant sellers who are not qualified to sell Personal Protective Equipment and Infection Prevention Products: if the orders have not been shipped, we do recommend negotiation with the buyers for cancelling the orders; if the negotiation breach and buyers insist on delivery, the order should comply with the 《Annoucement on Changes to Rules for Sale of Personal Protective Equipment (PPE) and Infection Prevention Products on Alibaba.com》and meet the requirements of local authority for exporting such products and inform the buyers of actual situation of the products; and sellers themselves are responsible for risks such as customs clearance failure and buyer disputes which are caused by qualification problems or unsettled quality standards of related Personal Protective Equipment and Infection Prevention Products.

 

7.Where can I learn about the rules and cases for displaying prohibited and controlled items?

Enforcement Actions for Displaying Prohibited and Controlled Items: https://rule.alibaba.com/rule/detail/2044.htm?spm=a271m.8038972.0.0.22286d82qbQ5Yx

 

Please refer to  《Announcement on Changes to Rules for Sale of Personal Protective Equipment (PPE) and Infection Prevention Products on Alibaba.comfor the announcement.

Please refer to 《FAQ on Further Strengthening Control over the sale of Personal Protective Equipment (PPE) on Alibaba.com》for responses to frequently asked questions.

 

  

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