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Announcement of the Management of RTS Products

In order to improve the buyer experience of the Ready to Ship (RTS) marketplace of Alibaba.com and build a health, fair, and efficient trading environment, the platform has imposed higher requirements for the quality, timeliness, and certainty of seller's product information on Alibaba.com. The platform hereby updates the management of RTS products as follows:

1. Merge the concepts of RTS products with as-is but not RTS products, that is, to discard the concept of as-is but not RTS products:
Changes to product category:
Changes have been made with regard to create or edit listed products, and select Product Category in the existing listing process:

Before

After

As-is products (RTS products + Non-RTS products)

Ready to Ship (RTS products)

Customized product

Customization

 

Seller's to-do list:
If your [As is but not RTS products] that have been listed on Alibaba.com do not meet the current RTS product standards, or if you haven't specified shipping charges for your RTS products to any country, the system will prompt [To-Be-Rectified RTS Products] for such products from September 16th, 2021. Please to check if you have any to-be-rectified product, by choosing [My Alibaba > Products > Manage Products > Advanced Search > Type of Product]. Please rectify [To-Be-Rectified RTS products] in time according to the prompt. You can change the type of your products to RTS or Customization based on the product attributes.

If you fail to rectify [to-be-rectified RTS products] in time, they will be removed on October 31st, 2021. After October 31st, 2021, we will continue to take actions to ensure the certainty of RTS products. Products that do not meet the current RTS product standards will be marked as [To-Be-Rectified RTS Products]. Sellers shall rectify the products within 15 days, otherwise they will be removed. 


Note: To-be-rectified RTS products are still on the RTS marketplace. Sellers must rectify product information before the deadline above, otherwise they will be automatically removed by the system. Removed products cannot be re-listed until they meet the requirements. 

2. RTS product suspension function is canceled. (Not applied to GGS Members)
The suspension function is canceled.
Starting from October 31st, 2021, the suspension function for RTS products will be canceled. Suspended RTS products will be restored to the unsuspended state., that is, buyers can start orders on the product details page. 

Seller's to-do list:
Go to the MA backend, choose [My Alibaba > Products > Manage Products], and reconfigure the suspended products as prompted. 

3. The platform will strengthen the control and penalties for RTS seller's breach of promisebehaviors. For more information, see Announcement on Strengthening the Control over Breaches of Undertakings for RTS Market Sellers. Please take the RTS marketplace seriously. 


The Announcement is published on September 7th, 2021 and comes into effect on September 16th, 2021. 


Alibaba.com
September 7th, 2021

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