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[Interpretation of Enforcement Actions for Displaying Prohibited and Controlled Items] Announcement on Suspension of Sales of Sex Dolls to the United States


1.    What are the reasons of suspending sales of sex dolls to the United States?

Pursuant to US regulations and balancing platform risks and market environment, Alibaba.com has decided to suspend the sale of sex dolls to the United States and users of Alibaba.com are reminded to always comply with the applicable product compliance laws of destination countries.


2.    What kind of products are not allowed to be sold or distributed to the United States?

Sex dolls are not allowed to be sold or distributed to the United States. Sex dolls are human-shaped masturbators, including inflatable dolls, or products made of plastic, gel or resin with shape memory, with a touch sensation similar to real human skin and muscle.


3.    When will these measures come into effect?

The effective date of suspension of sales of sex dolls to the United States is [xxxx] (Beijing time).

Starting from [xxx], suppliers are not allowed to display products descriptions of sex dolls to US buyers nor draft/edit related orders to the US


4.    What should suppliers do with orders in transit?

-Orders which have not been dispatched: negotiate with buyers and process refund as necessary

-Orders already in transit: Fulfill these orders accordingly


5.    The current policy does not affect other countries as of the date of this FAQ. We will continue to monitor policies across various countries, adjust our site policy accordingly and inform suppliers in advance. Please pay attention to the rules channel and email notification. Alibaba.com hereby reiterates that child pornography and indecent language are strictly prohibited in any country and culture, and products involving or allegedly involving pornographic abuse or indecent language are strictly banned on Alibaba.com. All members must obey all applicable laws, regulations and platform rules. All members are requested to check their products and remove all products violating the above and related rules. Alibaba.com will enhance its enforcement actions to eliminate non-compliant products, including but not limited to taking down product postings and/or points deduction. For members who refuse to make rectifications despite repeated warning, violated rules repeatedly, have been reprimanded by regulators and/or denounced by key media, or have committed other serious violations, Alibaba.com will take corresponding measures based on the severity of the violations, including without limitation removal of product listing, deduction of points, restricted access on Alibaba.com, or account termination.


6. Consultation channels:

-Your account managers

-Online service