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Announcement on Suspension of Sales of Masks and Disinfectants to Poland


Dear members of Alibaba.com,


The Polish authority’s recent ban on the sale of masks and disinfectants will be applied to e-commerce platforms. As a result, Alibaba.com hereby announces that it will suspend sales of masks and disinfectants to buyers in Poland. This Announcement comes into effective after being made public on March 24, 2020.


Members should properly fulfill orders already in transit for sales to Poland. Masks and Disinfectants for sale to Poland will no longer be eligible for Trade Assurance orders from March 24, 2020. We will continue to monitor policies across various countries, and adjust our site policy accordingly. If you have any questions, please call 400-826-1688.


Thank you for your understanding!



March 20, 2020 




1. What products are banned for sale to Poland?

The banned products include masks and disinfection products, such as medical masks, ordinary masks, hand sanitizers and alcohol disinfection products, etc.


2. How should orders in transit be processed?

Orders in transit before March 24, 2020 can be performed normally. After March 24, 2020 (inclusive), please do not sell masks and disinfection products to buyers in Poland.


3. Besides Poland, are there any other countries which have banned sale of similar products?

We will make further announcement when we are aware of other countries with similar sale ban, please pay attention to rule.Alibaba.com.


4. Who should I contact if I have any questions on my orders?

You can consult your account manager, supply chain consultant or call 400-826-1688.