a) The penalty points will be calculated cumulatively on a yearly basis, which means that all penalty points imposed on a user will be on record for a period of 365 days, except where the user’s account on Alibaba.com is closed as a consequence of its non-compliance acts.
b) Access restriction includes but is not limited to access to search results, access to mini-sites, submission and edits of new listings, etc. The access restriction may come in different forms (for example, restriction on access to search results and mini-sites etc.) and each of which will be imposed independently. The relevant user may be subject to different forms of access restrictions with different periods of restriction, which shall be decided by Alibaba.com at its sole discretion.
c) Where the total penalty point imposed on a user reaches 24 points or above, Alibaba.com has the right to refuse or restrict such user’s participation in any promotions and marketing activities on Alibaba.com or to use its products/services.
d) In case of any severe non-compliance, Alibaba.com has the right to terminate the agreement immediately and unilaterally, and to close the user’s account on Alibaba.com without any refund of service fees for the remaining effective period. Alibaba.com has the right to publish information relating to the enforcement actions taken against the user on Alibaba.com websites and/or other media, to impose any related penalties and/or to refuse from cooperating with the user permanently and to take any other enforcement actions.