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Enforcement Actions for Displaying Prohibited and Controlled Items

Version No.: 20170512                                                                      Date of Issuance: 20170518

In order to maintain and protect Alibaba.com as a trustworthy platform in the e-commerce industry, enforcement actions such as issuing serious warning, limiting access right, delisting all online items, terminating Membership, etc. will be taken against parties who display items which are in violation of our policies, including product posting related policies.

 

For Members who display prohibited or controlled items, enforcement actions will be taken against them as follow:

(1) ILLICIT DRUGS, PRECURSORS AND DRUG PARAPHERNALIA

 1.  Narcotics, tranquilizers, psychotropic drugs, natural drugs, synthetic drugs, and List 1 precursor chemicals

Serious infringement
Issue of 48 penalty points and immediate account closure

 2. List 2 precursor chemicals and steroids

Issue of 6 penalty points per infringement

 3. List 3 precursor chemicals

Issue of 2 penalty points per infringement

 4. Drug paraphernalia (eg. bongs, ice pipes)

Issue of 2 penalty points per infringement

5. Packaging materials which may be utilized to contain controlled substances;

Materials conducive to smuggling, storing, trafficking, transporting or producing illicit drugs (eg. marijuana grow lights)

Issue of 1 penalty point per infringement

 6. Publications and other media providing information related to the production of illicit drugs

Issue of 1 penalty point per infringement

(2) HAZARDOUS SUBSTANCES

1.  Explosives

Serious infringement
Issue of 48 penalty points and immediate account closure

2. Explosive and flammable chemicals

Issue of 6 penalty points per infringement

3. Radioactive substances

Issue of 6 penalty points per infringement

4. Toxic chemicals

Issue of 6 penalty points per infringement

5. Poisonous chemicals

Issue of 2 penalty points per infringement

6. Ozone depleting substances

Issue of 1 penalty point per infringement

7. Asbestos and products containing asbestos

Issue of 1 penalty point per infringement

8. Toxic pesticides

Issue of 1 penalty point per infringement

9. Restricted fireworks and firecrackers (applicable to PRC-based members only)

Issue of 0.5 penalty point per infringement

(3) FIREARMS AND AMMUNITION

1.  Firearms, munitions, military ordnance and heavy weapons

Serious infringement
Issue of 48 penalty points and immediate account closure

2. Replica firearms (eg. air guns, starting pistols, BB guns, paintball guns), firearm accessories, harpoons and spear guns

Issue of 6 penalty points per infringement

3. Items which otherwise resemble or may be mistaken for weapons (eg. alarm clocks resembling bombs)

Issue of 2 penalty points per infringement

(4) RESTRICTED WEAPONS

1.   Products used for incapacitating others (eg. stun guns)

Issue of 6 penalty points per infringement

2.  Prohibited knives (eg. flick knives, bayonets)

Issue of 6 penalty points per infringement

3. Crossbows

Issue of 6 penalty points per infringement

4. Other weapons

Issue of 2 penalty points per infringement

(5) GOVERNMENT, LAW ENFORCEMENT AND MILITARY ISSUED ITEMS

1. Police uniforms, police insignia and police vehicles

Issue of 2 penalty points per infringement

2. Restricted police equipment (applicable to PRC-based members only)

Issue of 0.5 penalty point per infringement

(6) MEDICAL DRUGS

1. Prescription drugs

Issue of 6 penalty points per infringement

2. Regulated poisonous herbal medicines

Issue of 2 penalty points per infringement

3. Orally administered sexual enhancement supplements

Issue of 2 penalty points per infringement

4.  Restricted over-the-counter (OTC) drugs

Issue of 0.5 penalty point per infringement

(7) MEDICAL DEVICES

1.  Restricted medical devices

Issue of 0.5 penalty point per infringement

(8) ADULT AND OBSCENE MATERIALS

1.  Items depicting or suggestive of bestiality, rape sex, incest or sex with graphic violence or degradation;

      Any items depicting or suggestive of sex involving minors

Serious infringement
Issue of 48 penalty points and immediate account closure

2.  Obscene publications and media, adult services, and accounts and invitation codes for adult websites

Serious infringement
Issue of 48 penalty points and immediate account closure

3. Images depicting explicit nudity and explicit obscene materials

Issue of 2 penalty points per infringement

4. Used underwear

Issue of 0.5 penalty point per infringement

5. Information containing profane or vulgar language

Issue of 0.5 penalty point per infringement

(9) CIRCUMVENTION DEVICES AND EQUIPMENT USED FOR ILLICT PURPOSES

1.   Software and devices for bugging or theft of private or confidential information

Issue of 6 penalty points per infringement

2.  Devices designed to intentionally block, jam or interfere with authorized radio communications (eg. signal jammers)

Issue of 6 penalty points per infringement

3.  Software designed for fraudulent use or other illegal practices

Issue of 2 penalty points per infringement

4.  Devices used for purposes such as illegal image recording, sound recording and evidence collection

Issue of 2 penalty points per infringement

5. Equipment used for illegal purposes (eg. bank card replicators)

Issue of 2 penalty points per infringement

6. Descramblers and other items that can be used to gain unauthorized access to television programming, internet access, telephone data or other protected, restricted, or premium services

Issue of 2 penalty points per infringement

(10) ILLEGAL SERVICES

1.  Provision of official government-issued identification documents (eg. birth certificates, driving licenses, passports, visas);

Equipment used for the production of identification documents

Serious infringement
Issue of 48 penalty points and immediate account closure

2. Financial services (eg. money transfers, issuing bank guarantees and letters of credit, loans, fundraising)

Serious infringement
Issue of 48 penalty points and immediate account closure

3. Receipts, military medals and other non-transferable documents

Issue of 6 penalty points per infringement

4. Provision of equipment or services for the production of bank cards and financial documents

Issue of 6 penalty points per infringement

5. Personal information, proprietary business data, and services that infringe on personal privacy (eg. personal phone locating, phone list checking and bank account checking services)

Issue of 2 penalty points per infringement

6. Healthcare and medical services (ie. services for medical treatment, rehabilitation, vaccination, health checks, psychological counseling, dietetics, plastic surgery and massage)

Issue of 2 penalty points per infringement

7. Legal consulting services and services facilitating gaming and acquisition of fraudulent educational certification

Issue of 2 penalty points per infringement

8. Debt collection services and travel facilitation services

Issue of 0.5 penalty point per infringement

(11) COLLECTIONS, ARTIFACTS AND PRECIOUS METALS

1.  Currency, stocks, bonds and other financial instruments;

Materials and equipment used for the manufacture of the abovementioned financial products (eg. bank card holograms, currency printing presses)

Serious infringement
Issue of 48 penalty points and immediate account closure

2. Virtual currencies

Issue of 6 penalty points per infringement

3. Gold, silver and other precious metals

Issue of 2 penalty points per infringement

4. Nationally protected artifacts

Issue of 2 penalty points per infringement

(12) HUMAN PARTS, HUMAN REMAINS AND PROTECTED FLORA AND FAUNA

1.  Human bodies, body parts and remains

Serious infringement
Issue of 48 penalty points and immediate account closure

2.  Protected fauna and parts (eg. species protected by the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES))

Issue of 2 penalty points per infringement

3. Products made from cats, dogs, bears, sharks and marine mammals

Issue of 2 penalty points per infringement

4. Equipment used for processing protected animals and parts

Issue of 2 penalty points per infringement

5. Protected flora and parts (eg. species protected by the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES))

Issue of 1 penalty point per infringement

(13) MATERIALS DETRIMENTAL TO NATIONAL SECURITY

1.    Materials or information detrimental to national security or public order

Serious infringement
Issue of 48 penalty points and immediate account closure

2.  Materials or information supporting or advocating infringement of national sovereignty or terrorist organizations

Serious infringement
Issue of 48 penalty points and immediate account closure

3. Materials or information supporting or advocating discrimination on grounds of ethnicity, sex or religion;

Materials or information advocating, promoting or otherwise supporting fascism, Nazism and other extreme ideologies

Issue of 2 penalty points per infringement

4. Other materials or information containing offensive content

Issue of 0.5 penalty point per infringement

(14) TOBACCO AND RELATED PRODUCTS

1.   Cigarettes and other tobacco products

Issue of 6 penalty points per infringement

2.  Liquids for use in electronic cigarettes

Issue of 6 penalty points per infringement

3. Materials for the production of cigarettes (applicable to PRC-based members only)

Issue of 0.5 penalty point per infringement

(15) GAMBLING EQUIPMENT

1.   Information pertaining to, or facilitating, online gambling

Issue of 2 penalty points per infringement

2.  Gambling and gaming equipment (eg. slot machines)

Issue of 2 penalty points per infringement

(16) SANCTIONED AND OTHERWISE PROHIBITED ITEMS

1.   Products prohibited by laws, regulations, sanctions and trade restrictions

Issue of 2 penalty points per infringement

2.  Other sanction-related products

Issue of 2 penalty points per infringement

(17) SUBSTANDARD AND DANGEROUS GOODS

1.  Products recalled by the manufacturer or regulatory authorities due to quality issues

Issue of 2 penalty points per infringement

2. High risk and potentially dangerous products

Issue of 1 penalty point per infringement

 

Table 2: Enforcement actions

Penalty points cumulatively incurred

Enforcement actions

Remarks

6 points

Issuance of severe warning

Email notification

12 points

Blocking of search results and mini-site for 7 days

Email notification and automatic enforcement of penalty by system

24 points

Blocking of search results and mini-site for 14 days

36 points

Blocking of search results and mini-site for 21 days

48 points

Termination of membership

Not applicable

Note:

a)    In case of extremely serious non-compliance, Alibaba.com has the right to immediately terminate the agreement unilaterally and close the account without refunding service fees for the remaining period, and also has the right to announce the same on Alibaba.com and/or other media, impose associated penalties and/or permanent refusal of cooperation and other enforcement actions. 

b)     Where the cumulative penalty points of a user reach 24 points or above, Alibaba.com has the right to refuse or restrict such user’s participation in various promotions and marketing activities on Alibaba.com or to use the products/services. 

 

c)     Points are cumulatively calculated on a yearly basis, which means that all penalty points are on record for a 365-day period, except where enforcement action of closing the account has been imposed.

 



Remark:

1) A maximum of 12 penalty points will be issued on a single day, apart from when 48 points are issued.
2) In serious cases, 48 penalty points will be issued, with subsequent account termination.
3) These guidelines do not list all prohibited products and are open to updating at Alibaba’s disc
4)All penalty points shall be on record for a 365-day period.

Upon the date of this announcement sent, please delist all (alleged and / or suspicious) Prohibited and / or Controlled items from our website under your profile. Starting February 2011, any and all Prohibited and Controlled items found will lead us to take appropriate enforcement actions, including but not limited to access restriction and Membership termination.

We thank you for your kind attention.

Note:

1. Prohibited items: any and all items banned by the laws of Hong Kong and the People’s Republic of China, and under international laws, together with any and all items banned in accordance with Alibaba.com’s policies.
(http://www.alibaba.com/help/safety_security/policies_rules/product_listing/003.html)

2. Brand Authorization – any and all branded products can be manufactured or offered for sale only if authorizations are given by the relevant brand owners.

 

Against members who continue to post product listings in violation of any of our policies (such as Product Listing Policy concerning prohibited and controlled items, etc.) or those who when repeatedly alleged with intellectual property infringement claims are unable to refute those claims, Alibaba.com reserves the right, at its own discretion, to exclude or disallow any of them to participate in Customized Sourcing on www.alibaba.com.

 
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