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Enforcement Actions for Displaying Prohibited and Controlled Items

 

Version No.: 20200624                                                                    Date of Issuance: 20200701

 

I. Index of Prohibited Items and Penalty Standard

(1)  Illicit drugs, drug precursors and paraphernalia [interpretation]

 1.   Narcotics, tranquilizers, psychotropic drugs, natural drugs, synthetic drugs, and Category I precursor chemicals

  Level A+ violation; issue of 48 penalty points per violation

 2.  Category II precursor chemicals, steroids

  Level A violation; issue of 6 penalty points per violation

 3. Category III precursor chemicals

  Level B violation; issue of 2 penalty points per violation

 4. Tools and accessories for taking and injecting drugs

  Level B violation; issue of 2 penalty points per violation

  5. Tools that can be used for smuggling, storing, trafficking, transporting or producing illicit drugs

  Level C violation; issue of 1 penalty point per violation

 6. Methods or publications providing information on illicit drugs production

  Level C violation; issue of 1 penalty point per violation

(2) Hazardous chemicals [interpretation]

1. Explosives and detonators

 Level A+ violation; issue of 48 penalty points per violation

2. Inflammable and explosive chemicals

 Level A violation; issue of 6 penalty points per violation

3. Radioactive substances

 Level A violation; issue of 6 penalty points per violation

4. Highly toxic chemicals

 Level A violation; issue of 6 penalty points per violation

5. Toxic chemicals

 Level B violation; issue of 2 penalty points per violation

6. Ozone-depleting substances

 Level C violation; issue of 1 penalty point per violation

7. Asbestos and products containing asbestos

 Level C violation; issue of 1 penalty point per violation

8. Highly toxic pesticidesalt

 Level C violation; issue of 1 penalty point per violation

(3) Firearms and ammunition [interpretation]

1. Weapons of mass destruction, real guns, ammunition, military equipment, and related equipment

 Level A+ violation; issue of 48 penalty points per violation

2. Replica firearms and accessories

 Level A violation; issue of 6 penalty points per violation

3. Items resembling or imitating weapons with a potential threat

 Level B violation; issue of 2 penalty points per violation

(4) Restricted weapons [interpretation]

1. Instruments used for torturing and incapacitating others

 Level A violation; issue of 6 penalty points per violation

2. Restricted knives

 Level A violation; issue of 6 penalty points per violation

3. Restricted instruments that seriously endanger the personal safety of others

 Level A violation; issue of 6 penalty points per violation

4. Crossbows

 Level A violation; issue of 6 penalty points per violation

5. Restricted instruments that generally endanger the personal safety of others

 Level B violation; issue of 2 penalty points per violation

(5) Military or police supplies [interpretation]

Uniforms, signs, equipment, and products

  Level B violation; issue of 2 penalty points per violation

(6) Medical drugs [interpretation]

1. Prescription drugs, hormones, radiopharmaceuticals

 Level A violation; issue of 6 penalty points per violation

2. Special medicines

 Level A violation; issue of 6 penalty points per violation

3. Toxic herbal medicines

 Level B violation; issue of 2 penalty points per violation

4. Oral drugs and weight-loss/health care products containing prohibited ingredients

 Level B violation; issue of 2 penalty points per violation

(7) Pornographic, violent, vulgar and aphrodisiac items [interpretation]

1. Containing information related to bestiality, sexual abuse, incest, rape, and child pornography

 Level A+ violation; issue of 48 penalty points per violation

2. Audio-visual products containing pornographic and obscene content, account number and invitation code of pornographic websites

 Level A+ violation; issue of 48 penalty points per violation

3. Images of nudity involving a real person, a dummy, simulated genitals, etc., and violent images

 Level B violation; issue of 2 penalty points per violation

4. Used underwear

 Level E violation; issue of 0.5 penalty points per violation

5. Language promoting bloody, violent and vulgar ideas

 Level E violation; issue of 0.5 penalty points per violation

(8) Products for illegal use [interpretation]

1. Documents, certificates, official seals, medals, identity cards, and other identity documents issued by government authorities; and equipment, materials, and methods used for forging and altering relevant documents

 Level A+ violation; issue of 48 penalty points per violation

2. Receipts, tickets, seals, and badges of government and specialized authorities

 Level A+ violation; issue of 48 penalty points per violation

 Level A violation; issue of 6 penalty points per violation

3. Financial certificates and bank cards, equipment, materials, and methods used for forging and altering relevant documents; sensitive information related to forging documents and financial certificates

Level A+ violation; issue of 48 penalty points per violation

Level A violation; issue of 6 penalty points per violation

 Level B violation; issue of 2 penalty points per violation

4. Signal jammers

 Level A violation; issue of 6 penalty points per violation

5. Software and equipment used for monitoring and stealing private or confidential information

 Level A violation; issue of 6 penalty points per violation

6. Illegal software and hacker products

 Level B violation; issue of 2 penalty points per violation

7. Equipment used for illegal photographing, recording, or evidence collecting

 Level B violation; issue of 2 penalty points per violation

8. Instruments for unlawful purposes (such as theft tools, unlocking tools, and bank card replicators)

 Level B violation; issue of 2 penalty points per violation

9. Decoders or other equipment used for accessing TV programs, networks, telephones, data, or other protected or restricted services which require access authorization (such as satellite signal transceivers, software, and streaming TV stick)

 Level B violation; issue of 2 penalty points per violation

(9) Illegal services [interpretation]

1. Providing services such as money laundering, illegal transfer, and illegal fund-raising

 Level A+ violation; issue of 48 penalty points per violation

 Level B violation; issue of 2 penalty points per violation

2. Providing pornographic videos and chatting services

Level A+ violation; issue of 48 penalty points per violation

3. Providing medical consultation and medical services

Level A violation; issue of 6 penalty points per violation

4. Providing personal privacy information and internal data of corporates; providing services such as personal mobile phone positioning, phone number list inquiry, and bank account inquiry

 Level B violation; issue of 2 penalty points per violation

5. Providing legal advice, lottery services, medical services, educational certificate application services, and other related services

 Level B violation; issue of 2 penalty points per violation

6. Providing recovery services and fans or audience adding services

 Level E violation; issue of 0.5 penalty points per violation

7. Illegal tariff evasion or avoidance

Level D violation; issue of 0 penalty point per violation

(10) Items for collection [interpretation]

1. Currency and financial instruments; materials, tools, and methods that are explicitly or implicitly used for forging or altering currency or financial instruments

 Level A+ violation; issue of 48 penalty points per violation

 Level A or Level E violation; issue of 6 or 0.5 penalty points per violation

2. Virtual currency (such as Bitcoin)

 Level A violation; issue of 6 penalty points per violation

3. Gold, silver, and other precious metals

 Level B violation; issue of 2 penalty points per violation

4. Nationally protected artifacts, fossils, and other collections

 Level B violation; issue of 2 penalty points per violation

(11) Human organs, animals, plants, and tools used for animal culling [interpretation]

1. Human organs and remains

Level A+ violation; issue of 48 penalty points per violation

2. Living bodies, organs, specimen, and related products of animals listed as endangered and protected species in China; tools used for culling or processing such products

 Level B violation; issue of 2 penalty points per violation

3. Living bodies, organs, specimen, and related products of animals such as cats and dogs, and tools used for processing such products

Level B violation; issue of 2 penalty points per violation

4. Plants listed as endangered and protected species in China and related products

Level C violation; issue of 1 penalty point per violation

5. Other animals and plants under restriction and related products

Level D violation; issue of 0 penalty point per violation

(12) National security endangering and insulting information [interpretation]

1. Promoting terrorism and violent extremism

 Level A+ violation; issue of 48 penalty points per violation

2. Promoting secession and sensitive information prohibited by other countries

 Level A+ violation; issue of 48 penalty points per violation

3. Discriminatory or insulting information regarding ethnicity, gender, religion, region, etc.

 Level B violation; issue of 2 penalty points per violation

4. Other information regarding politics

 Level E violation; issue of 0.5 penalty points per violation

(13) Tobacco [interpretation]

1. Finished cigarette products and tobacco products

 Level A violation; issue of 6 penalty points per violation

2. E-liquids for e-cigarettes

 Level A violation; issue of 6 penalty points per violation

   

(14) Gambling [interpretation]

1. Information related to online gambling

 Level B violation; issue of 2 penalty points per violation

2. Gambling tools

 Level B violation; issue of 2 penalty points per violation

(15) Sanctioned and restricted products [interpretation]

1. Products that are embargoed or restricted for import or export

 Level C violation; issue of 1 penalty point per violation

2. Other sanctioned products

 Level C violation; issue of 1 penalty point per violation

(16) Products violating regulations/laws/standards of the destination country on product quality technology, or inferior products which involve potential risks [interpretation]

1. Products that are identified, announced or recalled by authoritative quality inspection departments or manufacturers; products that are eliminated or discontinued for sale by countries; expired, invalid, deteriorated products; products without production date, shelf life, or the manufacturer name

 Level B violation; issue of 2 penalty points per violation

2. Products entailing high risk or potential safety hazard

 Level C violation; issue of 1 penalty point per violation

 

II. Prohibited Items in Specific Countries and Penalty Standard

With reference to the changes in the external trading environment and laws and regulations of specific importing countries, the platform will regulate the exhibition or sale of certain products in specific countries from time to time through announcements.

 

If a member is found to maliciously evade the control measures of specific countries on prohibited products by means such as twisting keywords of product titles or miscategorizing products, the platform has the right to directly delist the incompliant items and give 1 penalty point to the incompliant account each time.

 

III. Index of Controlled Items and Penalty Standard

Controlled items refer to products that require sale permission such as prior approval or operating licenses before launching. Members are required to submit the obtained legal certificate or license through "My Alibaba - Certification Center - Upload Certificate - Regulatory Certificate" for verification. The product can only be launched upon successful verification.

 

Products restricted by the platform

1. Fireworks, firecrackers, igniters and accessories

 No points will be deducted for the first violation. The second violation is defined as Level E violation, and 0.5 points will be deducted each time

2. Restricted police supplies 

 No points will be deducted for the first violation. The second violation is defined as Level E violation, and 0.5 points will be deducted each time

 

 

3. Over-the-counter drugs

No points will be deducted for the first violation. The second violation is defined as Level E violation, and 0.5 points will be deducted each time

4. Class III medical devices

No points will be deducted for the first violation. The second violation is defined as Level E violation, and 0.5 points will be deducted each time

 

 

5. Visa application services

No points will be deducted for the first violation. The second violation is defined as Level E violation, and 0.5 points will be deducted each time

6. Materials for producing cigarettes and specialized machinery for tobaccos

No points will be deducted for the first violation. The second violation is defined as Level E violation, and 0.5 points will be deducted each time

 

IV. Controlled Items in Specific Countries and Penalty Standard

With reference to the changes in the external trading environment and laws and regulations of specific importing countries, the platform will require the provision of relevant product qualification documents before the display or sale of certain products to buyers in specific countries from time to time through announcements.

If a member is found to maliciously evade the control measures of the above regulations in specific countries by means such as twisting keywords of the product title or miscategorizing the products, the platform has the right to directly delist the incompliant items and give 1 penalty point to the incompliant account each time.

V. Reporting and Feedback

1. Reporting method and link: My Alibaba - Service Center - Violation Complaint Center - Other Complaints - Displaying Prohibited and Controlled Items, and report relevant products. 

2. Please provide comments or suggestions by giving feedback.

 

VI. Supplemental Provisions

  1. Unless otherwise noted, the Enforcement Actions for Displaying Prohibited and Controlled Items on Alibaba.com are also applicable to information publishing and online transactions ("Online Transactions") provided in the Alibaba.com Transaction Service Agreement.
  2. The Chinese version of this regulation shall always prevail in case of any difference or inconsistency between the Chinese version and other language versions.
  3. The list of prohibited and controlled items on the platform is for users' reference only. The platform reserves the right to add, delete, or revise product information in accordance with legal provisions, regulatory requirements, and the platform's regulations.
  4. The platform has the right to aggravate or mitigate the penalty according to different violation circumstances of members.

Examples of malicious violations: utilizing hidden means such as hiding, covering or blurring product information to evade system monitoring; utilizing implicit description, or evade monitoring regulations willfully through vague descriptions or misplaced categories; listing a large number of prohibited items at the same time; repeatedly publishing incompliant information; maliciously testing the regulations, etc. Depending on circumstances, any malicious violation is subject to penalty including delisting and deleting products, as well as blockage, points deduction, and even account closure.

 

Appendix: Account Penalty Standard (Unless otherwise noted, the penalty points of Alibaba.com are calculated site-wide on a cumulative basis)

 

Cumulatively incurred penalty points

Penalty actions

Remarks

6 points

Dire warning

Email notification

12 points

Restriction on search engines and stores for 7 days

 

Email notification and system penalties

24 points

Restriction on search engines and stores for 14 days

36 points

Restriction on search engines and stores for 21 days

Removal of all products in the store, and restriction on launching or editing products, etc.

 

48 points

Account closure

 

 

1. All listed and removed products, including product descriptions and pictures, are subject to the platform's inspection. Any violations will be penalized in accordance with the relevant regulations.

2. The cumulative penalty points shall not exceed 12 points within a day (i.e. within 24 hours from the first violation's penalty).

(Except for members who carry out malicious behaviors or adversely affect the platform according to the reasonable judgment of the platform).

3. The cumulative points are calculated on a behavioral-year basis. A behavioral year means that the penalty points for each violation level will be recorded for 365 days. Accounts that have been closed for penalty are excluded.

4. During the execution of account penalty, the accumulation of penalty points will be stopped. Members are reminded to perform self-inspection.

5. Where the cumulative penalty points of a member reach 24 points or above, Alibaba.com has the right to restrict or refuse the member from participating in various promotions or marketing events, or from the use of products/ services on the platform.

6. In case of extremely serious non-compliance (such as malicious non-compliance behaviors; the account user or other accounts controlled by the user are penalized due to serious non-compliance cases according to the platform's reasonable judgment; the account user or other accounts controlled by the user are under investigation by domestic or foreign regulatory authorities; or although the non-compliance case has not been filed for investigation, it is reasonable for the platform to believe that the case is highly suspected to adversely affect the management of order on the platform or cause certain negative impacts), Alibaba.com has the right to unilaterally terminate the contract immediately and close the account without refunding service fees for the remaining period, and also has the right to announce the same on Alibaba.com and/or other media, impose associated penalties, and/or permanently refuse partnership with the concerned party, and carry out other enforcement actions. 

 

 

 

 

 
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