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Alibaba.com Announcement of Temporary Control Measures for Some Medical Devices

 

Dear Alibaba.com members,

To standardize the rules of posting medical devices on Alibaba.com and meet global buyers' needs for medical supplies to prevent and control the COVID-19 outbreak, Alibaba.com decides to roll out eligibility reviews of some medical device suppliers. Relevant suppliers need to file applications with required manufacturing/business licenses and obtain approval before they can post Class I and Class II medical devices on the platform. Specific requirements are as follows:

1. Medical devices subject to the temporary control:

Surgical masks under the category of Health and Medical>>Medical Consumables

Protective gear under the category of Health and Medical>>Medical Consumables

Safety goggles under the category of Health and Medical>>Medical Consumables

Masks, protective gear, and goggles marked for medical use but posted under other categories

2. Control measures:

1). Surgical masks:

A manufacturer needs to submit related certificates required for selling medical devices by the law of the country where the distributor is located.

2). Protective gear and safety goggles:

A manufacturer or a distributor needs to submit the related certificates required for manufacturing medical devices by the law of the country where the manufacturer is located.

Alibaba.com will adjust the scope of control according to changing circumstances, and inform members with a public announcement.

3. Qualifications upload: My Alibaba > Shop>Edit profile> Certificate Center > Qualifications Upload > Regulatory Licensing document

We expect our members to start self-check at once. Upload product qualifications as required, and put the qualifications-ready products under the correct category. From March 12, 2020 on, Alibaba.com will remove or delete surgical masks, protective gear, and safety goggles posted in violation of the Announcement. In the event of disinformation, deliberate miscategorization, exaggerated/false advertising or other violations, Alibaba.com will, depending on the severity of circumstances, impose penalties including but not limited to removal, deletion, ban on product posting, or account closure, in accordance with our rules.  

    This Announcement comes into effective after being made public on March 9, 2020. Its expiry date will be announced separately.

    Thank you for your support and attention to Alibaba.com!

 

 Alibaba.com

March 9, 2020

 

 

FAQ

1. Why does Alibaba.com strengthen controls for this kind of products?

To standardize the rules of posting medical devices on Alibaba.com and meet global buyers' needs for medical supplies to prevent and control the COVID-19 outbreak, Alibaba.com decides to roll out eligibility reviews of some medical device suppliers.

 

2. How to upload the qualification and how long is the verification period?

-Medical devices subject to the temporary control: Surgical masks under the category of Health and Medical>>Medical Consumables Protective gear under the category of Health and Medical>>Medical Consumables Safety goggles under the category of Health and Medical>>Medical Consumables Masks, protective gear, and goggles marked for medical use but posted under other categories

-Control measures: a. Surgical masks: A manufacturer needs to submit related certificates required for selling medical devices by the law of the country where the distributor is located. b. Protective gear and safety goggles: A manufacturer or a distributor needs to submit the related certificates required for manufacturing medical devices by the law of the country where the manufacturer is located. Alibaba.com will adjust the scope of control according to changing circumstances, and inform members with a public announcement.

Qualifications upload: My Alibaba > Shop > Edit profile > Certificate Center > Qualifications Upload > Regulatory Licensing document. The verification period is up to 5 working days.

 

3. Will the previous products be removed?

Please upload the required qualification before 12th March 2020. Afterwards, we will remove the products without qualifications or be posted miscategorizedly. This kind of penalties cannot be appealed. If you have any questions, you can contact your account managers or sales.

 

4. Is there a penalty for miscategorized products?

Miscategorized products will be removed, if baleful miscategoriziton founded. 1 point per product will be deducted.

 

5. If I find that there are some suspicious products on the platform, how to report?

It can be reported via the channel: "My Alibaba-Help Center-Report Abuse- Report Prohibited/Fraudulent Products” .

The link is https://channel.alibaba.com/complaint/postComplaint.htm?type=ipr&platform=alibaba.com

 

6. Can personal protection products be exported to XXX countries or xxx region?

This depends on the regulatory requirements of the destination country. It is recommended that the merchant fully understand the requirements of the customs or other regulatory agencies of the export destination country before the order is reached.

 

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